top of page
Image by Yasamine June

Custom Qipao FAQ

FAQ

How is the purchasing process?

Buying a cheongsam is very simple, you can browse and select the style and size you like on our website, then add it to the shopping cart and complete the payment. We provide secure online payment methods to ensure the safety of your transaction.

What is the return and exchange policy?

If you are not satisfied with the cheongsam you purchased or the size is not suitable, we provide a simple return and exchange service. You can apply for a return or exchange within a certain period of time. For details, please check our return and exchange policy page.

How can I contact customer service?

If you have any questions or need help, please feel free to contact our customer service team. You can get in touch with us by phone, email or online chat, and we will solve your problem as soon as possible.

bottom of page